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Call a contact directly (staff only)

Desktop/laptop

1.To open the Cohort application on your desktop computer or laptop, in your Internet browser, go to https://hiberniacollege.moxtra.com.

2. Log in with your Hibernia College Single Sign-On (SSO) credentials, if required.

3. In the left pane, under Shortcuts, select Contacts.

4. In the Contacts window, use the search filter to find the contact that you want to call.

5. In the Suggested list, select the contact.

   

   The contact’s details appear on the right side of the screen.

6. To call the contact directly, under Quick Actions, select Call.

   

7. You can also call a contact directly within a conversation by selecting the contact’s profile picture. The contact’s details appear on the right side of the screen. To call the contact directly, select Call.

 

Mobile

1. Open the Cohort app  on your mobile device.

2. At the bottom of the Conversations screen, select the Contacts icon .

3. On the Contacts screen, select the contact that you want to call.
The contact’s details appear on the screen.

4. To call the contact directly, select Call.

   

5. You can also call a contact directly from a conversation by selecting the contact’s profile picture.

    The contact’s details appear on the screen. To call the contact directly, select Call.

     Note: Any names or images used in screenshots are fictitious and used solely for training purposes.

 

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