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Aug
1
MyHELMS - Disruption
Posted by Systems Admin on 01 August 2017 08:51 AM

MyHELMS is back.  Apologies for the unplanned downtime on MyHELMS this morning.  We are working with our Data Centre providers to understand what caused the problem and to mitigate against it happening again.

Apologies, we are experiencing some issues with our Data Centre and MyHELMS is not accessible.  We are working as quickly as possible to restore service and we will post an update within the next 30 minutes.


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Nov
9
Technical Support Centre
Posted by Bernard Neary on 09 November 2013 04:21 PM

For technical assistance with course-related IT queries, you can telephone, submit a ticket or e-mail us. Our technical support centre is open from Monday to Friday 09:00 to 17:00 Irish Standard Time (IST). Techncial support is available after 17:00 (IST) to assist you connecting to your live tutorials or with any Blackboard Collaborate queries you may have. You should always use the telephone numbers below for immediate assistance with your live tutorials.

Helpdesk:
To submit a ticket click the Submit a Ticket button above.

E-mail:
helpdesk@hiberniacollege.net

Telephone:
Ireland: (098) 28382
UK: 0800 088 6044
International: +353 98 28382


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