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May
16
MyHELMS Update: Summer 2017
Posted by Isabel Ashburner on 16 May 2017 05:49 PM

Exciting News

We are making some great enhancements to MyHELMS, your virtual learning environment. We have been gathering feedback from you about what we can do to make the system more user-friendly and we have tried to take as many of your suggestions as possible on board. The MyHELMS update is scheduled for a phased release in summer 2017. We will let you know the exact dates and times two weeks before the update.

Note: The e-portfolio section will be removed and instead students will be supported to create digital portfolios on WordPress, which is a more user-friendly platform - How to export my e-portfolio (and Journal). You should export your e-portfolio before 1st June 2017.


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Nov
9
Technical Support Centre
Posted by Bernard Neary on 09 November 2013 04:21 PM

For technical assistance with course-related IT queries, you can telephone, submit a ticket or e-mail us. Our technical support centre is open from Monday to Friday 09:00 to 17:00 Irish Standard Time (IST). Techncial support is available after 17:00 (IST) to assist you connecting to your live tutorials or with any Blackboard Collaborate queries you may have. You should always use the telephone numbers below for immediate assistance with your live tutorials.

Helpdesk:
To submit a ticket click the Submit a Ticket button above.

E-mail:
helpdesk@hiberniacollege.net

Telephone:
Ireland: (098) 28382
UK: 0800 088 6044
International: +353 98 28382


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