You can contact Technical Support using any of the following methods:
- Email: You can email firstname.lastname@example.org.
- Live help: You'll see a green Live help button in the right-hand corner of the page on MyHELMS (pictured below). This will connect you to a live chat session with one of our technical support technicians.
- Telephone: You can call us on (098) 28382.
Our technical support centre is open Monday-Thursday 9:00 a.m.-9:00 p.m. and Friday 9:00 a.m.-5:00 p.m.