Firstly, your query may be answered by:

• Reviewing information available on home.hiberniacollege.com
• Reviewing the Knowledge Base or School Placement FAQs
• Reviewing e-mails sent by the Academic Affairs team, Technical Support team or your tutor
• Referring to information contained in the Orientation presentations, Student Handbook or School Placement Manual

It is important that you refer your queries to the correct department/person so that all queries can be addressed and responded to correctly and promptly:

• Librarian: All library queries
• Student administrators: All exams and assignment queries and other non-academic queries
• Technical Support team: All technical queries
• Tutor: All academic queries